Build your eCommerce
Support Dream Team:
Our experts become a part of your team, providing targeted support where it’s needed most. We will work with you to build your back office and admin team that compliments and augments your existing team.
From comprehensive back-office assistance to premium customer service, we help create the capacity you don’t have. Just identify your gaps and our people will seamlessly integrate into your process, letting you focus on what’s important.
E-commerce Account
Managers
Responsibilities: Oversee online store operations, sales, and marketplace accounts.
Value to Businesses: Ensure seamless store management and revenue growth.
Product Listing
Specialists
Responsibilities: Create, update, and optimize product listings with accurate descriptions and SEO-friendly content.
Value to Businesses: Improve visibility and drive sales conversions.
Inventory Management
Experts
Responsibilities: Track and manage stock levels, prevent overselling, and coordinate restocking.
Value to Businesses: Avoid stockouts and enhance supply chain efficiency.
Order Processing
Specialists
Responsibilities: Handle order fulfillment, coordinate shipping, and update tracking details.
Value to Businesses: Ensure timely and accurate order deliveries for customer satisfaction.
E-commerce SEO
Experts
Responsibilities: Optimize product pages and store content for search engines to increase organic traffic.
Value to Businesses: Drive more potential customers to the online store.
Customer Support
Representatives
Responsibilities: Handle customer inquiries, complaints, returns, and refunds.
Value to Businesses: Improve customer retention and satisfaction.
Marketplace Integration
Specialists
Responsibilities: Manage product listings and policies on platforms like Amazon, eBay, Walmart, and Shopify.
Value to Businesses: Expand market reach across multiple sales channels.
Pricing & Competitor
Analysis Experts
Responsibilities: Monitor competitor pricing, adjust product prices, and develop pricing strategies.
Value to Businesses: Stay competitive and maximize profit margins.
Dream Team
Enhancers
Supercharge Your Dream Team with more dynamic roles like: Ad Campaign Managers, Product Image Editing & Optimization Specialists, Review & Feedback Management Experts, Refund & Chargeback Specialists, E-commerce Data Analysts and more!
Mastering Every Tech Tool
We have experts in all tools and technologies, ready to adapt and learn quickly.
No matter the software or tech, our team can handle it with ease. We ensure smooth and efficient solutions tailored to your needs.
Flexible hourly plans to
fit any workload.
Starter
For 10 Hours
$99.90
- 10 Hours of Assistance
- $9.99 per hour
- 1 Dedicated Assistant
- 1 Dedicated Manager
- Free Consultation & Setup
Pro
For 40 Hours
$319.60
- 40 Hours of Assistance
- $7.99 per hour
- 1 Dedicated Assistant
- 1 Dedicated Manager
- Free Consultation & Setup
Plus
For 20 Hours
$179.80
- 20 Hours of Assistance
- $8.99 per hour
- 1 Dedicated Assistant
- 1 Dedicated Manager
- Free Consultation & Setup
Need to hire a Full Time
Assistant or a Large Team?
We also provide Full Time Assistants on monthly bassis
& Bigger Plans - please ask
Our all plans & pricing
included.
From signup to seamless support
in just 4 steps!
This straightforward process gets you the help you need quickly and efficiently.
For a detailed breakdown of our workflow, click below:
Your Satisfaction, Guaranteed 100%!
We rigorously vet every candidate to ensure the perfect match. If you're not satisfied, we’ll replace your assistant immediately—no questions asked, no retraining needed. Work with confidence, backed by our 100% Satisfaction Guarantee!
Experience top-tier support with total confidence—your satisfaction isn’t just a priority, it’s our promise!
Checkout our Questions
& Answers.
We’ve put together the 25 most frequently asked questions you might have before working with us.
Our goal is to make things clear and simple so you can focus on what matters most—growing your business!
1. Is it cost-effective to hire a virtual employee?
Yes, hiring a virtual employee is highly cost-effective. You save on overhead costs like office space, equipment, and employee benefits while gaining access to skilled professionals who can handle a variety of tasks. Additionally, you only pay for the hours worked or the tasks completed, ensuring you get value for every dollar spent.
2. What happens after I pay??
Once you complete your payment, a Project Manager will reach out within one business day to understand and discuss your needs and assign the right dedicated virtual assistant for you.
3. How quickly can I start after signing up?
You can usually get started within one business day. To speed up the process, send us your task details, deadlines, and expectations at info@digimediainfotech.com. Once you sign up, our Project Manager will review your information, reach out to you, and assign the best virtual assistant for your needs.
4. What qualifications do your assistants have?
Our workforce includes skilled professionals from diverse educational backgrounds, including college and management graduates, with relevant industry experience. Our high-quality service begins with careful hiring, thorough training, and ongoing support for our talented professionals. Every assistant goes through a strict selection process before joining our team.
5. How do I communicate with my assistant?
We provide seamless communication via your preferred channels, including email, website live chat, and online conferencing calls through Skype, WhatsApp, Google Meet, and Zoom, providing easy access and support throughout your project. We adapt to your workflow for smooth collaboration.
6. What tools or software do your virtual assistants use?
Our team is proficient in a wide range of tools across various industries, including:
- Business & Productivity: Microsoft Office, Google Workspace (Docs, Sheets, Drive, etc.), Slack, Notion
- Data Analytics & Business Intelligence (BI) Microsoft Power BI, Tableau, Google Looker Studio, Qlik Sense, Domo
- Project Management: Trello, Asana, Monday.com, Jira, ClickUp
- Lead Generation & Marketing Automation: HubSpot, Salesforce Pardot, LinkedIn Sales Navigator, Apollo.io, ZoomInfo, Hunter.io, Mailtester, Lusha, Clearbit, Mailchimp
- Social Media Management & Marketing: Hootsuite, Buffer, Sprout Social, Later, SocialBee, Publer
- Graphic Design & Video Editing: Canva, Adobe Photoshop, Adobe Illustrator, Figma, Sketch, Piktochart, VistaCreate, CapCut, InShot
- E-commerce: Shopify, WooCommerce, Magento, BigCommerce, Amazon Seller Central, Etsy, Custom eCommerce Platforms
- Accounting & Bookkeeping: QuickBooks, Xero, FreshBooks, Intuit, Wave Accounting, NetSuite
- Recruitment & HR: LinkedIn Recruiter, Taleo, Workday, BambooHR, Bullhorn, Greenhouse
- Real Estate: Zillow, Redfin, MLS, Dotloop, Appfolio, Buildium
- Healthcare: HIPAA-compliant tools, EPIC, Cerner, Medisoft, AdvancedMD
- Insurance: Applied Epic, AMS360, EZLynx, Vertafore
- CRM & Sales: Salesforce, Zoho CRM, HubSpot, Pipedrive
- Web, App & Software Development: WordPress, CodeIgniter, PHP, Asp.net, Web API, custom web, social media, CMS website, Laravel development, GitHub, Bitbucket, Azure DevOps, AWS, Firebase, iOS and Android
- AI-Powered Content & Social Media Tools: ChatGPT, Jasper, Lumen5, Synthesia
With expertise in these tools, we streamline operations, improve efficiency, and provide end-to-end support tailored to your industry needs. If you use specific software, we’re happy to learn and adapt.
More FAQs
