At Digi Media Infotech, we are committed to delivering high-quality services and ensuring client satisfaction. Our refund policy is designed to be fair and transparent while maintaining the integrity of our service commitments.

We guarantee that our professionals will provide prompt, efficient, and high-quality support. If you are not satisfied with our services, we offer a 7-day money-back guarantee on any UNUSED hours.

Refund Eligibility:

• If you wish to cancel within the first 7 days of your initial service period, we will refund the unused portion of your plan fees in full.
• No refunds will be provided for non-usage of plan hours after the 7-day period.
• If you choose not to utilize your plan hours, they cannot be carried forward or refunded.

Additional Terms:

• Refunds may be subject to transaction fees or exchange rate fluctuations, depending on payment gateways and intermediary banks.
• Refund processing may take up to three business days after approval, though timelines for credit back to your account may vary based on your bank or payment provider.
• No exceptions will be made to ensure equal treatment for all clients.

For any questions or concerns regarding our refund policy, please contact us at info@digimediainfotech.com. We value your feedback and are always looking for ways to improve our services.